Privacy policy
Privacy Policy
Last updated: July 10, 2025
At Indigo Rose Home Living, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you shop with us — whether in-store, online, or when you contact us.
What We Collect
When you place an order or interact with our website, we may collect:
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Your name and contact details (email, phone, address)
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Delivery and billing details
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Payment information (via Shopify, PayPal, or Afterpay)
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Items you’ve purchased or browsed
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Communication with us (such as email enquiries)
We collect this information to process your order, provide support, and improve your shopping experience.
How We Use Your Information
We use your personal details to:
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Fulfil and deliver your order
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Provide customer service and respond to your enquiries
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Contact you about your purchase or updates
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Improve our website and services
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Send occasional updates or promotions (if you’ve opted in)
We respect your trust and will never sell or misuse your information.
Sharing Your Information
We only share your details with trusted service providers to help us run our business — such as:
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Shopify, who powers our website and checkout
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Payment providers (e.g. Afterpay, PayPal)
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Shipping partners (e.g. Australia Post)
These providers follow their own privacy and security standards, and we only share what’s needed to complete your order or request.
Cookies & Website Tools
Like most websites, we use cookies and similar tools to improve how our website works. This helps us understand what people are browsing and makes your shopping experience smoother.
You can adjust cookie settings through your browser at any time.
Your Rights
As an Australian customer, you have the right to:
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Access the information we hold about you
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Ask us to correct or delete your information
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Opt out of marketing communications at any time
To make a request, just email us at indigorosehomeliving@gmail.com.
Keeping Your Information Safe
We take reasonable steps to protect your personal information. Shopify uses secure systems to handle payments and customer data. However, no online system can be 100% secure, so we encourage you to keep your login details private.
Contact Us
If you have any questions or concerns about how your information is handled, please reach out:
📧 indigorosehomeliving@gmail.com
📍 Indigo Rose Home Living, 38 Collins Street, Kiama, NSW, 2533
Updates
We may update this policy occasionally. Any changes will be posted on this page with the updated date.